Tips on Choosing the Right Auto Repair Shop

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Tips for Choosing the Right Auto Repair Shop


Get Your Vehicle Summer-Ready


As the weather warms up, it's time to prepare your car for the busy summer driving season. With today's complex vehicle systems and hectic schedules, many drivers opt to entrust their vehicles to repair shops instead of doing the work themselves. To help you find the right auto repair facility, the National Institute for Automotive Service Excellence (ASE) offers the following advice.

Key Tips for Selecting a Repair Shop


1. Plan Ahead: Don't wait until your car needs urgent repairs. Start looking for a repair shop before problems arise.

2. Seek Recommendations: Ask friends, family, and colleagues for their suggestions. Local consumer groups can also provide valuable insights.

3. Arrange Transportation: Plan for alternative transportation in advance so you won't feel pressured to choose a shop solely based on location.

4. Assess the Facility: Look for a clean and well-organized shop. Check if the vehicles in the parking lot are similar in value to yours, and ensure the service bays have modern equipment.

5. Evaluate the Staff: A courteous staff and a knowledgeable service consultant willing to answer your questions are positive indicators.

6. Review Policies: Check the shop's policies on repair cost estimates, diagnostic fees, guarantees, and payment methods.

7. Confirm Specialization: Ensure the shop specializes in or is experienced with your type of car and repair work.

8. Look for Professionalism: Awards for civic involvement or customer service are signs of a reputable facility.

9. Check Technician Credentials: Look for evidence of qualified technicians, such as trade school diplomas, advanced coursework certificates, and ASE certifications.

About ASE


Founded in 1972, ASE is a nonprofit organization focused on enhancing automotive service quality through the voluntary testing and certification of automotive professionals. Certified technicians wear blue-and-white ASE shoulder insignia and carry credentials detailing their specific certifications. You'll often see ASE signs displayed by employers.

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