Employment Law - Excessive Working Hours - Breach of Duty of Care

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Understanding Employment Law: Excessive Working Hours and Breach of Duty of Care


Overview


Are you aware of how many hours your employees work each month? The case of Mark Hone v Six Continents Retail Limited (2005) serves as a cautionary tale about the dangers of excessive working hours and an employer's duty of care.

Case Summary


Mark Hone began his role as a pub manager for Bass (now Six Continents) in 1995, earning the "Pub Manager of the Year" award in 1998. However, in 1999, his situation took a turn when he began managing The Old Moat House. Here, he worked 13-hour days without an assistant manager or sufficient staff, despite his repeated complaints of overwork going unaddressed.

Refusing to opt out of EU legislation that limits working hours, Mr. Hone began suffering from severe headaches and insomnia. In May 2000, he collapsed due to an anxiety disorder. In 2004, he took legal action against Bass for breaching their duty of care.

Legal Decision


The Swansea County Court found Bass had failed to take reasonable measures to prevent Mr. Hone from working beyond 48 hours per week, a level potentially harmful to his health. The court also found the company could have hired additional support staff. Consequently, Mr. Hone was awarded £21,000 in damages. The Court of Appeal later upheld this decision.

Significance


This case underscores the critical importance of managing employee workloads and providing adequate staffing. Employers must ensure their employees' health and well-being are protected by preventing excessive working hours.

For further information, contact us at enquiries@rtcoopers.com.

RT COOPERS, 2005. This note provides a general overview but not exhaustive legal advice. Always seek specialist legal guidance for specific situations.

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