The Extra Mile Principle
Below is a MRR and PLR article in category Internet Business -> subcategory Web Hosting.
The Extra Mile Principle
Summary
"To give real service, you must add something which cannot be bought or measured with money: sincerity and integrity." - Douglas AdamsSincerity and integrity build trust, turning prospects into loyal customers. For home-based businesses, customers are the lifeblood of your operation.
Article
"To give real service, you must add something which cannot be bought or measured with money: sincerity and integrity." - Douglas Adams
Sincerity and integrity foster trust, transforming prospects into customers. In a home-based business, customers are the fuel that powers your success.
Imagine your business as a ship: without customer support, it remains anchored in the harbor. Without customers, you're not moving forward.
"People who concentrate on giving good service always get more personal satisfaction as well as better business." - Patricia Fripp
Building a customer base should be part of your initial business planning. Conduct thorough market research before launching. Once you have a solid business idea, start identifying potential customers even before your product or service is ready.
Network with associates and friends to find those eager to support your home-based business once it begins. Waiting until launch shifts you from a proactive to a reactive stance. Being proactive means leading, while being reactive means struggling to keep your business afloat.
"A name pronounced is the recognition of the individual to whom it belongs. He who can pronounce my name aright, he can call me, and is entitled to my love and service." - Henry David Thoreau
In online business, the essence of Thoreau’s insight is ensuring excellent customer follow-up. Use tools like autoresponders and meaningful opt-in communication to maintain a personal connection. Without planning for customer support, home-based businesses risk losing repeat business due to a perceived lack of personal touch.
"There are no traffic jams along the extra mile." - Roger Staubach
Adopt the extra mile mindset in your business. Reach out to customers, thank them for visiting, and make sure they feel welcome to return.
With this approach, can success be far behind?
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