Managing Email Overflowing Inboxes

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Managing Email: Tackling Overflowing Inboxes


Overview

Keeping up with the stream of daily emails can be overwhelming, much like the clutter of paper in an office. During our time management seminars, it's common to hear about inboxes flooded with hundreds or even thousands of unread messages.

These unread emails become clutter, akin to the heaps of paper in our workspace. This clutter isn't just physical; it can mentally distract us from our immediate tasks.

How Email Clutters Accumulate


Imagine starting with an empty inbox, receiving 50 emails daily. Here's how scenarios unfold:

Scenario One

You receive 50 emails today and manage to clear out 25. The rest carry over, and with 50 more incoming tomorrow, you'll start the next day with a total of 100 emails. By the end of the week, you'll be staring at a daunting 225 emails. Stress builds as decisions pile up.

Scenario Two

You handle 25 emails but don't delete them, keeping them for future reference. The next day, your inbox swells to 100. By the following Monday, you're buried under 350 emails, unsure which might need further action.

Both scenarios illustrate how quickly overwhelm sets in. Why not deal with each email immediately, assigning it to the right place for further action? This proactive approach minimizes stress and prevents missed deadlines.

The RAFT Method


During seminars, I teach the RAFT method to manage both paper and digital clutter. It stands for READ, ACT, FILE, and TOSS. This system ensures each item is dealt with efficiently, helping you keep track and follow up as needed.

READ

Distinguish between:

1. Casual Reading: Move non-urgent, non-project-related emails to a casual reading folder. Schedule regular time slots to review these.

2. Action-Required Reading: Add items to your task list with a set date. For paper systems, print and file accordingly in your tickler system.

ACT

Emails necessitating action should be moved to your calendar or task list. Always ask, "What’s my next step? When can I work on this?" Schedule it appropriately.

FILE

If no action is needed, decide whether to:

1. Project Files: Track progress by creating a temporary folder for ongoing activities. Delete it once the project wraps up.

2. Reference Files: Save notes for future reference in your documents or paper system.

TOSS

Use the delete key liberally. Ask yourself, "What’s the worst that could happen if I discard this email?" If the answer is manageable, and without legal or financial consequences, let it go.

Conclusion


The old adage "Handle a piece of paper only once" applies here too. Make immediate decisions, then assign emails to appropriate categories, cutting down daily stress. Implementing the RAFT method can transform your email management, leading to a more organized and less stressful digital life.

You can find the original non-AI version of this article here: Managing Email Overflowing Inboxes.

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