Help My Script Isn t Working

Below is a MRR and PLR article in category Internet Business -> subcategory Web Hosting.

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Help, My Script Isn’t Working!


When it’s 2 a.m. and your website won’t cooperate, this guide can help you troubleshoot that stubborn script. Here are some handy tips and tricks:

1. Google the Error Message

Take note of the error message and search it on Google, omitting specific paths and file names. Chances are, someone else has had the same issue, and you might find a solution.

2. Check the Server Error Log

For server errors, replicate the error and quickly check your hosting control panel’s error log for any clues.

3. Read the Documentation

Keep the README file open while setting up the script. It often contains essential instructions.

4. Use the Right Text Editor

Use simple editors like Wordpad or Notepad that don’t alter your text formatting. Avoid using Microsoft Word as it could cause formatting issues.

5. Avoid Line Wrapping

Ensure your editor doesn’t wrap lines, which can cause issues in your script.

6. Handle Special Characters Properly

Be cautious with characters like `"`, `'`, and `;`. They can be misinterpreted as code. Use a backslash to escape them if necessary.

7. Correct File Paths

Ensure paths to files are accurate. Use Telnet with the `pwd` command to locate directories and programs on your server.

8. Line Breaks in Unix

Be aware that Windows may add extra carriage returns. For Perl, ensure there’s a line break after `

!/usr/bin/perl` to avoid errors.


9. Set Proper Permissions

Set script permissions to 705 (`CHMOD 705 yourscript.cgi`). Text files should be 606 and certain directories 707 as directed by the script author. Usually, others remain at 644.

10. Upload Scripts in ASCII Mode

Always upload scripts in ASCII mode to prevent errors. Use Binary mode for `.tar.gz`, `.zip`, and image files.

11. Watch the Trailing Slashes

Check where you place trailing slashes `/`. They can cause problems if they are misplaced or missing.

12. Format Email Addresses

Email addresses in scripts might need a backslash before the `@`.

13. Make Incremental Changes

Change one thing at a time to see what affects the script. Don’t alter too many elements simultaneously.

14. Clear Your Cache

If modifying a form page that posts to your script, clear your browser’s cache to ensure you’re not viewing an outdated version.

15. Check for Empty Files

The error “document contains no data” may indicate incorrect paths or zero-byte files.

16. Take Breaks

Don't troubleshoot when exhausted. If you've been at it for hours, break or rest and return with fresh eyes.

17. Check for Bugs

If problems persist, your script might have a bug. Check vendor discussion boards or webmaster forums for similar issues. Share detailed problems and server setup with developers; you’re likely not alone.

Use these strategies to bring your script back to life and ensure smooth site operations.

You can find the original non-AI version of this article here: Help My Script Isn t Working .

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