The Expert Dilemma - When Everyone Wants Your Time
Below is a MRR and PLR article in category Internet Business -> subcategory Internet Marketing.
The Expert Dilemma: Managing Your Time When Everyone Wants It
Building expertise in a niche like puppy training takes years of dedication. You've written articles, created courses, published books, filmed training videos, and hosted webinars. Now, you're the go-to expert, and your promotional efforts have paid off.
Initially, the recognition is thrilling. Your products sell rapidly, your e-courses are always filled, and grateful clients flood you with praise via email, providing glowing testimonials that boost sales even more.
However, the volume of communication grows overwhelming. Puppy owners constantly reach out for free advice, assuming you're happy to help. Even those who have taken your courses stay in touch with additional questions. You find yourself spending countless hours daily just responding to emails.
So, what can you do?
It's unsustainable to continue like this. While you appreciate the genuine interest of your followers, they might not realize how much unpaid time you're investing. Here are some strategies to help you reclaim your time:
1. Outsource Technical Support
If your expertise is generating significant income, prioritize outsourcing technical support. Your time is better spent creating new content or enjoying some well-deserved rest. Set up an email forwarder or a separate mailbox to direct support queries to a hired assistant. Include this 'support' email in the 'thank you' message sent to customers who purchase your products.
2. Create a FAQ Page
Frequently asked questions tend to repeat. Compile these questions and their answers on a dedicated FAQ page on your website. Encourage clients to check this page first before reaching out.
3. Implement Website Forms for Contact
Use contact forms on your website instead of direct emails. Politely explain the necessity of this system due to high mail volume, and guide users to the FAQ page or technical support before filling out the form.
4. Utilize Quick Email Signatures
Most email programs allow you to create signature files. Use these to provide quick responses to common questions. For example, if customers struggle to open your e-book in Acrobat, create a signature titled "Acrobat Reader Issues" with instructions to update to the latest version. Create similar signatures for other common queries.
Make one of your first signatures a friendly note explaining that due to high email volume, you cannot address every question personally. Direct them to the FAQ page and create a separate email for urgent concerns. Most people will respect your time once they understand your constraints.
Ultimately, recognizing the value of your time is essential. If you don't prioritize it, others won't either. Take action now to manage your time effectively.
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