Outsourcing Email Management Companies are getting the Message
Below is a MRR and PLR article in category Internet Business -> subcategory Ecommerce.
Outsourcing Email Management: Companies Are Getting the Message
Introduction
Email is the backbone of modern businesses. From executives to entry-level employees, the expectation is clear?"emails should be available at all times. They are essential for scheduling meetings, assigning tasks, answering queries, receiving orders, and fostering relationships. Communication has never been more seamless?"until issues arise.
The Growing Challenge
An unexpected virus, overwhelming email volume, or a request for old emails can cripple a system. While valuable projects stagnate, IT staff may find themselves preoccupied with urgent email issues.
The Rising Cost of Management
Email systems are fast-growing entities, often spiraling beyond control. As reported by the Radicati Group, mailboxes are increasing by over 20%, and volume per user surged by 53% last year, making efficient management daunting.
Beyond convenience, vulnerabilities are exposed with each email, from viruses to complex regulations like CAN-SPAM. System failures can disrupt business, endanger communications, and even lead to legal liabilities.
Current Management Practices
Many large companies task their overstretched IT departments with the burden of managing email systems, requiring expansions, virus prevention, spam filtering, and archiving?"all within tight budgets. Smaller companies often lack dedicated resources, relying on DIY approaches.
Few have evaluated the financial and productivity costs of maintaining email internally. It involves not just dollars, but hardware, IT resources, and productivity losses when systems fail?"further complicated by diverse platforms and versions across users.
The Case for Outsourcing
With about 60% of costs linked to personnel, outsourcing becomes attractive, especially for midsize companies. Past concerns about data consistency and support are largely resolved today. According to a new Radicati study, hosted email solutions are on the rise, now accounting for 67% of email accounts globally.
Outsourcing to a reliable email management partner can save time and money, allowing IT teams to focus on strategic initiatives. It offers standardized platforms, updated security measures, and compliance with regulations.
Getting Started with Outsourcing
If outsourcing email management is on your radar, consider these key factors:
- Scalability: Partner with a provider capable of managing and scaling your system. They should offer customized solutions, from shared MS Exchange servers to multi-data center services for global companies.
- Migration: Ensure a seamless transition with minimal effort from your IT team. Feedback from current or past clients can provide valuable insights.
- Uptime: Inquire about disaster recovery plans and measures for unexpected events to maintain data integrity.
- Support Services: Look for providers offering fixed costs, single sign-on capabilities, spam and virus filtering, and integration with other services.
Conclusion
As email continues to grow in complexity, outsourcing can streamline management with minimal effort. It provides access to advanced technology at fixed costs, lightening the load on your IT staff and future-proofing your communication systems.
For more insights, refer to the Radicati Group's study, "Hosted Email Market, 2004-2008," and the Pew Internet and American Life Project’s "Fear of Online Crime" study.
You can find the original non-AI version of this article here: Outsourcing Email Management Companies are getting the Message.
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