How To Leave Great Buyer Feedback.
Below is a MRR and PLR article in category Internet Business -> subcategory Auctions.
How to Leave Excellent Buyer Feedback
Summary
Your buyer has paid on time, you've shipped their item, and they've left positive feedback. Everything's going smoothly! Leaving great feedback in return will wrap things up nicely and make your buyer glad they chose you.
When faced with the feedback box, it can be challenging to know what to write. Here's a guide to help you craft the perfect response.
Avoid the "A++++++++" Trap
Once popular, this grading style is now overused and meaningless. Instead, opt for something more descriptive.
Highlight Prompt Payment
If the buyer paid quickly via PayPal, mention "prompt payment" in your feedback. Other sellers appreciate buyers known for timely payments.
Emphasize Great Communication
If the buyer was responsive and helpful, particularly in resolving any issues, recognize their excellent communication.
A Pleasure to Deal With
For smooth transactions without any hiccups, note that the buyer was "a pleasure to deal with" or "exemplary."
Acknowledge Repeat Buyers
If the buyer is a returning customer, highlight this fact. Repeat business is a positive reflection on their record.
The Main Rule: Praise Generously
Fit as much praise as possible into the limited space. Don't worry too much about punctuation. A good example comment: "Instant payment, great communication - excellent buyer!"
You can subtly express less-than-perfect experiences without being negative. For example: "Paid quite quickly, communication fine." Short, terse comments like "OK" might imply dissatisfaction, so use them cautiously.
Streamline Your Feedback Process
Don't agonize too much over each comment, especially if you're leaving hundreds weekly. Develop a set of standard responses for various scenarios, and use eBay's Selling Manager for bulk feedback.
Before leaving feedback, ensure the buyer has completed payment. Fortunately, eBay makes this process straightforward. In the next email, we'll explore eBay's checkout system.
You can find the original non-AI version of this article here: How To Leave Great Buyer Feedback..
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