Five Credit Card Billing Problems and How to Fix Them

Below is a MRR and PLR article in category Finance -> subcategory Credit.

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Five Common Credit Card Billing Issues and How to Resolve Them


Summary:
Understanding your credit card statement is your first line of defense against fraudulent or unfair charges. Carefully review each month's statement to ensure all charges are accurate. If you identify any issues, there are specific steps to efficiently report and address them.

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1. Unauthorized Charges

If you spot a charge you didn’t make, address it immediately. It might be a simple error or a sign of identity theft. Contact your credit card company to report the suspicious charge and follow up with a written letter disputing it. The company has 45-60 days to investigate and cannot ask you to pay the disputed amount or report it as delinquent during this period.

2. Charges for Canceled Subscriptions

When you cancel a subscription paid via credit card, it might take a couple of billing cycles for the cancellation to reflect on your statement. Notify your credit card company about the cancellation and request the removal of any subsequent charges.

3. Mathematical Errors

Though uncommon, billing errors can happen. If your statement doesn’t match your receipts, write to your credit card company at the address specified for disputes. Include copies of both your statement and receipts to support your claim.

4. Charges for Returned Items

Similar to canceled subscriptions, refunds for returned items may take a cycle or two to show up. Send a letter to your credit card company with copies of your return receipt, requesting the charge be removed.

5. Unwarranted Late Fees

To avoid late fees, ensure your payment reaches the credit card company by the due date?"they record payments by the received or posted date. If you believe a late fee was charged incorrectly, gather evidence, such as a bank statement showing the check was cashed before the due date, and request a fee review.

By proactively and promptly addressing any discrepancies, you can protect your credit and financial standing.

You can find the original non-AI version of this article here: Five Credit Card Billing Problems and How to Fix Them.

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