Death of a Salesman It s What Happens When the Customer Says I ll Think It Over
Below is a MRR and PLR article in category Business -> subcategory Sales.
Death of a Salesman? What Happens When the Customer Says, "I'll Think It Over"
Summary
Michael Jordan once said, "Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." Imagine you've just delivered a fantastic presentation and asked for the sale, only to hear the customer say, "I'll think it over." At this point, I had reached my limit and thought about returning to bookkeeping. But then, I had an epiphany that worked wonders. Let me share it with you.Article
While selling employment testing materials inspired by a renowned sales trainer, the most common question I encountered was, "How do you close a sale?" What do you do when someone says, "I'll think it over"? You could be the polite customer service rep and say, "Fine, call me when you’re ready," or you could try asking bluntly, "What is there to think about?" Both options seemed inadequate.
Instead, I chose a different approach. With warmth in my voice, I gently asked, "Mr. Customer, could you think out loud so I can hear you?"
To my surprise, he laughed heartily and agreed. He shared his thoughts, and I addressed each of his objections. The atmosphere was relaxed, and eventually, he purchased my product, complimenting my question and closing technique.
There's an old saying: "A smile given to another can make the difference in their day and yours too."
Needless to say, I found that selling could indeed be enjoyable. I never returned to the dull world of bookkeeping, and now that I’m retired, those words?""could you think out loud so I can hear you"?"are my gift to you.
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