7 Pitfalls of Using Email to Sell

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7 Common Mistakes When Using Email for Sales


Introduction


Many salespeople rely on email to avoid the fear of rejection and bypass gatekeepers. However, relying solely on email can hinder genuine connections and trust-building. Here are seven pitfalls to watch out for when using email in your sales strategy.

1. Avoid Sales Pitches


Instead of launching into a sales pitch, focus on the issues and challenges your prospects may face. This opens the door to a meaningful dialogue without assuming a perfect match right away.

2. Don’t Rely on Email for Decision-Makers


While email can support your sales efforts, it shouldn’t be your primary method for initiating relationships. Use it mainly for sharing information and documents once a connection is established.

3. Be Strategic with Subject Lines


Avoid using your company name in the subject line. Instead, subtly highlight the issues you can help solve to avoid coming across as overly eager to sell.

4. Encourage Phone Conversations


Email allows prospects to avoid direct interaction. Develop the skill of pressure-free phone conversations to make prospects comfortable reaching out to you.

5. Steer Clear of Email in Tough Situations


If prospects aren’t responding, avoid relying on email to mend the situation. It’s often more effective to have direct, human conversations to reopen lines of communication.

6. Focus on the Prospect


Starting emails with "I" or "we" can make you appear self-centered. Engage in a natural conversation that prioritizes the prospect's needs, reducing the likelihood of being dismissed as spam.

7. Consider Dropping Email Selling


Rebuild your confidence in phone-based interactions. Mastering new techniques to navigate gatekeepers and voicemail can lead to successful direct conversations with decision-makers.

Conclusion


Email should be a last resort in your sales toolkit. By overcoming the fear of phone conversations and building trust with gatekeepers, you can break through barriers and achieve a personal selling breakthrough.

You can find the original non-AI version of this article here: 7 Pitfalls of Using Email to Sell.

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