What Does Your Website Say About Your Business

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What Does Your Website Say About Your Business?


Summary


Question: My business is very small, with just me and two employees, and we can’t sell our product online. Do I really need a website?
?" Robin C.

Answer: Congratulations, Robin, you’re the millionth person to ask this! So, let’s dive into why having a website is crucial for any business today, even if your product isn't sold online.

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The Early Days of the Internet


To understand the importance of a website, let's go back to 1998. The internet was in its infancy, and I was speaking at a small business luncheon about its potential impact. Even then, futurists predicted that a significant portion of business revenue would come from online transactions or marketing efforts. Fast forward to today, and it’s clear they were right.

Why Every Business Needs a Website


So, Robin, should your small business have a website? Absolutely. Whether or not your product can be sold online, your business benefits from having an online presence. It’s essential for visibility and credibility.

Additionally, don't underestimate the potential of selling your products or services online. Nearly anything can be marketed on the internet today, and millions of shoppers are buying everything from books to jet planes online. Industry forecasts estimate online revenues will be in the hundreds of billions. Ignoring this trend could mean missing out on substantial business opportunities.

A Website is More Than Just Sales


Having a website isn’t only about direct sales. It’s a platform where customers, potential employees, partners, and investors can learn more about your business. Your site is often the first impression potential clients have of your company, making professionalism key.

A well-designed website projects competence and credibility. It can make your small operation appear as professional as a larger company. Conversely, a poorly designed site can harm your reputation.

Leveling the Playing Field


The internet has democratized business. A small company with a great website can compete with much larger firms. However, if a website is confusing or amateurish, it can damage your credibility more than having no site at all.

Conclusion


In conclusion, your website is a reflection of your business. A quality site says, “We take our business seriously and value our customers.” A poorly executed one can say the opposite.

What message do you want your website to convey?

Here's to your success.

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