WEBconference integrated with CRM
Below is a MRR and PLR article in category Business -> subcategory Other.
WEBconference and CRM Integration
Overview
The WEBconference market is booming, with a 28% annual growth over the past five years, as reported by Forrester consulting. This trend is projected to continue until 2011, escalating from $700 million to $2.8 billion annually. While WEBinars are well-known, eMeeting applications are set to see the strongest growth.
Integration with CRM
Integrating WEBconference with Customer Relationship Management (CRM) systems is essential, especially since eMeeting participants are often existing contacts. In prospecting WEBinars, registrant lists are seamlessly imported to create contact profiles within CRM software.
Tele-efficiency’s Conferenceware
Tele-efficiency offers a multilingual WEBconference service called Conferenceware, integrating with major CRM systems like Accpac (Sage), ACT! (Sage), Clarify (Amdoc), Salesforce, and many others. It also works with Skype and Outlook.
Features and Benefits
Conferenceware automatically generates email invitations, complete with meeting details and links. Simply select your invitees from your contact list, and a copy is saved with each contact’s profile. After a meeting, reports detail participant engagement and responses. Recordings, which synchronize voice and video, are available for review and can be saved as attachments.
Cost Efficiency
While many competitors charge per-minute and per-participant fees, Conferenceware provides a cost-effective solution. It offers a free 30-day trial, followed by fixed-rate contracts for quarterly or annual use. This plan allows for unlimited meetings with up to 25 participants, making it an affordable choice.
Integrating WEBconference and CRM systems streamlines processes and enhances communication, providing a powerful tool for businesses.
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