How to Cold Call with Integrity - The way we ve always wanted to do cold calling

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How to Cold Call with Integrity: A Refreshing Approach


Summary


Traditional sales training often focuses on techniques to secure a sale, viewing individuals as mere "prospects." This approach can feel manipulative and lacks authenticity. By shifting our goal and adopting a more honest mindset, we can transform cold calling into a more genuine and effective practice.

Keywords

cold call, cold calling, sales training, phone selling, phone prospecting, sales scripts, telesales, telemarketing, mortgage selling, mortgage cold calling, insurance sales

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Embracing Authenticity in Cold Calling


Cold calling can be daunting, both for the caller and the recipient. Typically, recipients already suspect the intention behind an unsolicited call: a sales pitch. In traditional sales training, techniques are honed to turn conversations into opportunities for closing a deal. But where does integrity fit into this?

Many of us genuinely believe in the value of the products or services we offer. However, when we approach calls with the sole intent of selling, we adopt an artificial persona that doesn’t resonate with who we really are or what we stand for. This dissonance can be unsettling. So, how can we integrate honesty and integrity into the process?

Rethinking Old Habits


1. Reframe Your Purpose

The idea of calling someone uninvited naturally feels discourteous. To align with our inherent courtesy, shift the focus from making a sale to discovering if you can genuinely help someone. This change in perspective fosters relaxation and maintains integrity.

2. Let Go of Ulterior Motives

Using connections for self-gain creates an internal conflict. Instead, focus on understanding if you can provide something beneficial. If your product or service isn’t suitable for them, graciously accept it. By eliminating ulterior motives, you build trust and find more satisfaction in your work.

3. Engage in Dialogue, Not Monologue

Common courtesy in any new interaction is to engage in a two-way conversation, not a self-focused speech. Traditional sales scripts encourage monologues, but this approach feels unnatural. Start conversations by genuinely focusing on the other person's needs, creating a more authentic and engaging experience.

4. Avoid Artificial Enthusiasm

Pumping oneself up with forced enthusiasm can seem insincere, both to us and the potential client. Authentic conversations, centered on the client’s needs rather than our agenda, foster trust and warmth.

Adopting a Human-Centric Approach


To cold call with integrity, step away from the "salesperson" role. Engage in sincere conversations and accept that your offering may not be the right fit for everyone. By prioritizing honest dialogue and dropping any façade of forced enthusiasm, you foster more meaningful connections.

This approach not only enhances personal satisfaction but also improves professional outcomes. Embracing integrity in selling can transform the cold calling experience into a rewarding and genuine interaction for both parties.

You can find the original non-AI version of this article here: How to Cold Call with Integrity - The way we ve always wanted to do cold calling .

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