Poor Performance Reward And Recognition

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Enhancing Employee Performance Through Coaching and Recognition


Summary:

The most effective tool for managers to address poor performance is coaching. Rather than yelling or withholding rewards, managers should work closely with employees, identifying issues and building their skills and stamina, just like training corporate athletes.

Understanding Interaction: Transactional Analysis

Transactional Analysis is the study of our social interactions. This research simplifies the complexity of daily interactions into a model with three modes of engagement: Adult, Critical Parent, and Child.

1. Adult Mode: A constructive, non-judgmental approach.
2. Critical Parent Mode: A scathing, negative approach.
3. Child Mode: A submissive or playful approach.

Successful interactions arise when both parties adopt the Adult mode, fostering progress and understanding.

Addressing "Wrong Attitude"

The term "wrong attitude" is often used broadly, but telling someone they have a wrong attitude rarely yields positive change. It’s essential to be specific about behaviors rather than using this umbrella term, which can provoke defensiveness.

Effective Coaching Strategies

Coaching should be conducted in an Adult-to-Adult manner to encourage behavioral change. Engaging as a Critical Parent can elicit defensive Child-like responses, such as denial or deflection.

Successful coaching involves encouraging individuals to:
- Identify weaknesses.
- Develop and implement self-improvement plans.

Coaches can assist by providing:
- Access to role models.
- Development opportunities.
- Regular progress monitoring.

Conclusion

Poor performance isn’t permanent. With effective coaching and a focus on essential issues, individuals can quickly elevate their performance and gain recognition. The goal is to unlock their potential and motivate them toward excellence.

You can find the original non-AI version of this article here: Poor Performance Reward And Recognition.

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