How Leaders Use Voice Mail

Below is a MRR and PLR article in category Business -> subcategory Management.

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How Leaders Utilize Voice Mail for Effective Communication


Voice mail can be a powerful tool in shaping your professional image. Here's how to make it work to your advantage.

Present a Positive Image


Your outgoing voice mail message is often your first impression with new clients. Keep it simple, positive, and professional by stating your name and company, followed by clear instructions. Consider updating your message daily to show engagement and inform callers of your availability. For instance: "Welcome to Steve Kaye's voice mail at One Great Meeting. Today is Monday, and I'm assisting a client with an effective meeting. Please leave a message, and I'll call you back tomorrow." This takes just nine seconds.

Ensure your message is clear, free from background noise like music or rustling papers. Avoid gimmicks such as singing or lengthy credentials, as they appear unprofessional.

Practice Professional Courtesy


While some use voice mail to screen calls, neglecting to respond can be seen as rude. Messages left are important to the callers, so it's crucial to return them. Set aside time daily to respond. If you prefer not to speak directly to certain individuals, have an assistant call them back or leave a brief message when they're likely unavailable. A quick return message can help resolve the matter and prevent further unwanted calls. For example, "Hi Chris. This is Steve Kaye responding to your call today. Please remove my name from your list, as I'm not interested in cryogenic ant farms."

Use a Professional System


Choose a voice mail system that reflects well on your business. Avoid those with long beep strings, robotic voices, or poor sound quality. Regardless of your business size, ensure your message sounds professional.

By following these guidelines, you can use voice mail to enhance your workplace communication and make a positive impression.

You can find the original non-AI version of this article here: How Leaders Use Voice Mail.

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